Privacy Policy

Last Updated: August 18, 2026

What This Policy Covers

This privacy policy explains what information we collect through the Round Robin Lead Server, how we use it, and who we share it with. We've written this in plain English so it's easy to understand.

What Information We Collect

When you use this system, we collect:

• Lead information: Names, email addresses, phone numbers, company names, and other details from incoming leads
• Broker information: Names, email addresses, and login credentials for brokers using the system
• System data: IP addresses, browser types, login times, and system usage logs
• Email data: Subject lines, sender information, and email content from lead sources

How We Use Your Information

We use the information we collect to:

• Route leads to brokers using our round-robin distribution system
• Track which broker received which lead and when
• Send lead data to third-party insurance systems (see "Third-Party Systems" below)
• Provide system analytics and reporting
• Maintain system security and prevent unauthorized access

Third-Party Systems (Important)

This system integrates with and sends data to third-party insurance platforms and services. These may include:

• Insurance management systems
• Customer relationship management (CRM) platforms
• Email and communication services
• Analytics and reporting tools
• Cloud storage and backup services

What you need to know:

• We send lead data, broker information, and system data to these third-party services as part of normal operation
• We do not control these third-party systems or their privacy practices
• Each third-party service has its own privacy policy and data handling procedures
• We are not responsible for how third-party services use, store, or protect your data
• You should review the privacy policies of any third-party services we integrate with

By using this system, you acknowledge and accept that your data will be shared with third-party services and that we have no control over their practices.

Data Security

We take reasonable steps to protect your data, including:

• Encrypting passwords and sensitive information
• Using secure connections (HTTPS) for data transmission
• Limiting access to authorized users only
• Regular security updates and monitoring

However, no system is 100% secure. We cannot guarantee absolute security of your data. You use this system at your own risk.

Your Responsibilities

When using this system, you are responsible for:

• Ensuring you have permission to share lead data through this system
• Complying with applicable privacy laws (CCPA, GDPR, etc.)
• Protecting your login credentials and not sharing them
• Reviewing and understanding third-party privacy policies
• Informing your clients that their data may be shared with third parties

Data Retention

We keep lead data and system logs for as long as needed to provide the service. You can request deletion of your data by contacting Magnum Software Services, but this may affect system functionality.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the system after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact Magnum Software Services through the appropriate channels.